689 10th Street West, Owen Sound, ON, Canada
Mon-Fri: 9-5, Sat: 9-2
Service Department
Dependable Pool & Hot Tub Service, Made Easier
Keeping your pool or hot tub running properly should be simple. Rintoul Pools & Hot Tubs provides dependable seasonal service, maintenance, repairs and equipment support throughout Owen Sound and the surrounding region.
Meet Jenny, your service assistant
Jenny is Rintoul's personalized AI support assistant. Jenny can help answer common questions, collect information about your service needs and guide you toward the right next step, even when our service team is assisting other customers.
Prefer to send your request online? Use our service request forms.
Pool & Hot Tub Service You Can Rely On
Some of our prices depend on how far you are from the store: see Service Zones, below.
Pool Openings
Get your pool ready for another season with professional opening services that help prepare your equipment, circulation system and pool for summer enjoyment.
Price: $499, the same in every zone
Pool Closings
Protect your pool through the winter with professional closing services designed to properly prepare your pool and equipment for colder temperatures.
Price: $499, the same in every zone
Hot Tub & Swim Spa Openings & Closings
Service includes cleaning, winterizing, or opening your hot tub or swim spa.
Price: Hot tubs from $249 and swim spas from $299, by zone, plus parts/chemicals and tax.
Pool Liners & Replacements
A worn, damaged or aging liner can affect both the appearance and performance of your pool. We can assess your existing liner and help determine the right replacement solution.
Service Zones
Some service prices depend on how far you are from our store at 689 10th St W, Owen Sound. Use the zone guide below to understand how service pricing changes based on distance.
Service Area
Find Your Service Zone
Zone 1
Up to 15 km
Zone 2
16 to 40 km
Zone 3
41 to 70 km
Zone 4
71 to 105 km
Please note: Prices are plus parts, chemicals and tax unless stated. Pool openings and closings are $499 in every zone.
How Repairs Work
From pumps, filters and heaters to hot tub equipment problems, our technicians can help diagnose and repair issues with your pool or hot tub.
1
A Diagnostic Visit
A technician comes out to assess the problem through an Initial Diagnostic Appraisal, priced by zone. If the repair is straightforward and the required parts are available, we can often complete the work during the same visit.
2
A Detailed Quote
Once we understand the issue, we provide a detailed quote outlining the service call, travel, parts and labour. If parts need to be ordered, a 50% deposit is required before the order is placed.
Simple repairs may be completed during the initial visit when the required parts are available.
Maintenance Plans
Maintenance fees are based on service frequency and the distance our technicians travel from Owen Sound. Choose the schedule that best fits your pool care needs.
Consistent Pool Care
Keep Your Pool Ready to Enjoy
Please note: Maintenance pricing shown is for Zones 1 and 2. All prices are plus chemicals and tax.
Need Pool or Hot Tub Service?
Tell us what you need and our service team will take it from there. Send a request for an opening, closing, maintenance or a repair, and we'll be in touch to confirm a time. Existing service customers can also log in to the service portal.